FREQUENTLY ASKED QUESTIONS (FAQ)

We’re your one-stop shop for premium home interior solutions in Oman. Since our founding in 2017, we’ve been helping homeowners, contractors and developers transform their homes with quality products from eight international brands. Whether you need a new bathroom, a modular kitchen, custom wardrobes, premium tiles or complete interior design, we handle everything from consultation and design to supply and professional installation.

We are the exclusive authorised dealer in Oman for eight premium international brands:

• Grohe (Germany, Est. 1936) — bathroom faucets, shower systems, kitchen fittings  (official site ↗)
• Centro Kitchen (Greece, Est. 1972) — modular kitchens, wardrobes, living room furniture  (official site ↗)
• NG Kütahya Seramik (Turkey, Est. 1989) — large format porcelain tiles  (official site ↗)
• Turkuaz Seramik (Turkey, Est. 1993) — ceramic sanitaryware and bathroom tiles  (official site ↗)
• Pyramis (Greece, Est. 1959) — stainless steel and Pyragranite kitchen sinks  (official site ↗)
• Blanco (Germany, Est. 1925) — SILGRANIT and stainless steel kitchen sinks  (official site ↗)
• Gruen Systems (Germany, Est. 1967) — linear shower drains and waterproofing  (official site ↗)
• Venice (Italy, Premium) — luxury freestanding acrylic bathtubs

We have four showrooms across Oman — view all showroom locations →

• Muscat — 18 November Street: Building No.150, Block No.20SE, Al Ghubrah Ash Shamaliyyah (main showroom)
• Muscat — City Centre: GROHE SPA by Al Fanar Group, Muscat City Center, Seeb
• Sohar: Building No.140, Block No.4, Sultan Qaboos Road, Al Wiqaybah
• Nizwa: Central Nizwa location

Regular showrooms are open Sunday to Friday, 8am to 6pm. City Centre follows mall hours (10am to 10pm daily).

Walk-ins are always welcome. However, if you’re planning a large project and want dedicated time with our design team, calling ahead ensures we give you our full attention. You can book an appointment by calling (968) 9444 4726 or via WhatsApp.

No — consultations are completely free. We’ll discuss your project, measure your space if needed, and provide expert advice without any obligation to buy.

Yes — Al Fanar Group is Oman’s official and exclusive Grohe dealer. Everything we sell is genuine, comes with a full Grohe manufacturer warranty, and is installed by Grohe-certified technicians. You can be confident there are no counterfeit or grey-market products.

We stock the complete Grohe range — basin mixers, thermostatic shower systems (Grohtherm), Rainshower overhead showers, concealed cisterns (Rapid SL), kitchen faucets (Minta, Zedra, Grohe Blue), hand showers and the premium Grohe SPA wellness collection. Visit our showroom to see the full range in action.

Our complete bathroom offering includes:

• Turkuaz Seramik — ceramic WC suites, basins and bidets with antibacterial certification
• Venice — luxury freestanding acrylic bathtubs, IAPMO certified
• Gruen Systems — award-winning linear shower drains and waterproofing
• NG Kütahya Seramik — large format porcelain bathroom tiles

All four brands are available exclusively through Al Fanar Group in Oman. See our full sanitary ware range → or read our bathroom renovation guide.

Absolutely. Our team will help you plan the entire bathroom — from layout and drainage to product selection and tile specification. We’ll show you different styles, suggest what works best for your space and budget, and create a coordinated design using our brands.

It depends on scope. A standard bathroom renovation with new fittings, tiles and sanitaryware typically takes 2–3 weeks. A complete master bathroom with freestanding bathtub and full tiling usually takes 3–4 weeks. We’ll give you a clear timeline once we understand your project.

For kitchen solutions we carry:

• Centro Kitchen (Greece) — fully customised modular kitchen cabinetry, wardrobes and living room furniture
• Pyramis (Greece) — stainless steel and Pyragranite composite kitchen sinks
• Blanco (Germany) — patented SILGRANIT and stainless steel kitchen sinks
• Grohe (Germany) — premium kitchen faucets and mixers

Browse our full kitchen products range →

Yes — this is one of our core services. We’ll visit your home to measure the space, produce a full 3D kitchen design so you can visualise the result, then manage production, delivery and professional installation. You don’t need to coordinate with any other supplier.

Both are excellent choices — the key difference is in the composite material. Pyramis uses Pyragranite (80% natural granite, heat resistant to 280°C, available in 10+ natural stone colours). Blanco uses SILGRANIT — a patented material that only Blanco produces, also granite-based, with a lifetime warranty and a unique colour-through-the-full-depth design. Our team can show you both in person and help you choose based on your kitchen design.

A standard Centro Kitchen installation takes 5–10 working days from delivery to completion, depending on kitchen size. The full process from initial consultation to finished kitchen — including 3D design, production in Greece, shipping and installation — typically takes 6–10 weeks. We’ll give you an exact timeline at consultation.

Through our exclusive Centro Kitchen dealership we offer custom wardrobes, walk-in closets, sliding door storage systems, bedroom furniture and living room units — all manufactured in Greece using European-grade humidity-resistant materials suited to Oman’s climate. Every piece is custom-configured to your exact dimensions. Explore wardrobe options →

Yes — many customers work with us for complete villa and apartment renovations. We handle the bathroom (Grohe fittings, Turkuaz sanitaryware, NG Kütahya tiles), kitchen (Centro cabinets, Pyramis or Blanco sinks, Grohe faucets), wardrobes and living room furniture — all under one project with one team.

It’s straightforward. First, we meet to understand your requirements and visit your space. Then we produce 3D designs so you can visualise exactly how the finished result will look. Once you approve the design, we manage product ordering, delivery and professional installation. You’re involved at every step but don’t need to manage any coordination yourself.

We are the exclusive dealer for two premium Turkish tile manufacturers:

• NG Kütahya Seramik — large format porcelain tiles (up to 160x320cm) in marble-effect, wood-look, stone and concrete finishes. Ideal for living room floors and feature walls.
• Turkuaz Seramik — ceramic bathroom and wall tiles in coordinating formats designed to pair with Turkuaz sanitaryware collections.

Both ranges are on display at our showrooms. Visit to see sizes and finishes in person before selecting. Browse our full tiles and porcelain range →

Yes. NG Kütahya and Turkuaz porcelain tiles have a water absorption rate below 0.5% — making them highly resistant to coastal humidity and moisture. They are also UV-stable and heat-resistant, maintaining their appearance in Oman’s intense sunlight. We recommend ordering 10–15% extra tiles per project to account for cuts and future repairs from the same batch.

Yes — we have professional installation teams for all product categories: bathrooms, kitchens, wardrobes, tiles and drainage systems. We never just supply products and leave you to arrange your own installation.

Yes. Our Grohe technicians are Grohe-certified. Our Centro Kitchen installation team is trained to Centro’s system specifications. All our teams have extensive on-site experience with the brands they install and follow manufacturer installation standards that are required for warranty validity.

Warranties vary by brand:

• Grohe — full Grohe manufacturer warranty (typically 5 years on most products)
• Blanco SILGRANIT — Limited Lifetime Warranty
• Centro Kitchen — full manufacturer warranty plus Al Fanar installation workmanship warranty
• Pyramis — full manufacturer warranty
• Venice — full manufacturer warranty (IAPMO R&T certified)
• NG Kütahya, Turkuaz, Gruen Systems — full manufacturer warranties

All warranties require purchase through Al Fanar Group as the authorised dealer and professional installation by our team.

Just call us. We provide after-sales support and will address any issues — whether during or after the warranty period. We stock genuine spare parts for all brands we carry and know the products inside out.

Visit any showroom, call us on (968) 9444 4726, or submit an enquiry online. We’ll discuss your requirements, provide a detailed quotation, and once approved, schedule delivery and installation at a time that suits you.

Stock items are typically available within a few days. Custom-configured products (Centro kitchens and wardrobes) are manufactured to order in Europe — lead times are typically 6–10 weeks from design approval to installation. We’ll give you exact timelines at the time of order.

Yes — we deliver and install throughout Oman from our four showrooms in Muscat, Sohar and Nizwa. Whether your project is in Muscat, Salalah, Sur, Duqm or anywhere else in the Sultanate, contact us to discuss logistics.

Yes — we always provide a detailed quotation before you commit to anything. No surprises and no hidden costs. For kitchen and bathroom projects we provide itemised quotes covering all products and installation.

Yes — we offer flexible payment options for larger projects. Please discuss your requirements with our team when you visit or call.

We accept cash, bank transfers and credit cards at all our showroom locations.

Please do — that’s exactly why we have showrooms. Come and see the actual products in person, touch the finishes, run the faucets, open wardrobe drawers and view tile samples at scale. It’s always better to see before you commit, especially for large purchases like kitchens and bathtubs.

Yes — Centro Kitchen wardrobes and storage systems are fully customised to your exact space dimensions. We measure your bedroom or dressing area, design the system in 3D, and manufacture to your specification. Sliding doors, walk-in closets, mirror panels and full internal organisation are all available.

Yes — NG Kütahya Seramik produces outdoor porcelain tile collections with R11/R12 anti-slip ratings and 20mm thick formats suitable for terraces, pool surrounds and driveways. Engineered specifically for Oman’s UV exposure and temperature extremes.

• Phone — Muscat: (968) 9511 1725
• Phone — Sohar: (968) 9444 5409
• Phone — Nizwa: (968) 7256 6687
• Email: info@alfanar.om
• WhatsApp: Available for quick queries and project scheduling
• Online: alfanar.om/contact

We’re always open to talented people. Email your CV to info@alfanar.om with the position you’re interested in.